At this time of great worry and uncertainty for us all, I sincerely hope that you and your loved ones are in good health.

Here at MDA, I can assure you that we are following Government advice and have put measures in place to protect you, our staff and everybody they come into contact with.

Our team are working flexibly and remain ready to support you if you need our assistance.  I want you to know we are available and you can still call us during the working week on (03) 9320 9555 or email us anytime on

If you are concerned that you or your loved one may be infected:

The national 24/7 hotline triages people with respiratory symptoms and those who are concerned about contact with a possible Coronavirus case. If you think you may be infected you can call the triage hotline on 1800 020 080.

Telehealth Services Available

Telehealth services will be available for people who:

    • are self-isolating according to medical advice
    • have chronic health conditions or who are immunocompromised
    • are parents with new babies
    • are pregnant.
    • over 70 or are Aboriginal and/or Torres Strait Islander and over 50


People in isolation or quarantine for Coronavirus can see any eligible health provider through new telehealth items.

Patients in vulnerable groups can also see a health provider via telehealth for a non-Coronavirus matter if they have seen that provider face-to-face at least once in the previous 12 months.

As I am sure you appreciate, as a charity that exists to support people with muscular dystrophy and other neuromuscular conditions, we are prioritising services that reach out to people in their homes and communities and doing all we can to help mitigate the impact of the coronavirus on their health and well-being.

For the safety our community, we feel it is best to take the precautionary steps of postponing all planned social events and meetings scheduled for March and April.  We’re hoping the second half of the year will be clearer for all concerned.

I will keep you informed of any new information or changes to our services.  In the meantime, please look after yourself and your loved ones and let us know if there is any way MDA can offer you additional support at this time.

Very best wishes,
Jan Chisholm, CEO
Muscular Dystrophy Australia