Client Support

This involves referrals, information, whether it is disorder specific, equipment, medical or Allied Health provider support. MDA provides regular welfare calls as part of the network and relationship established with the client and their family. In some cases, the lead comes from the medical practitioner asking what support MDA offers and the client services team then follows up.

Information on concessions, legislation and travel as well as connecting clients with someone who’s in the same position or has been through a similar situation with their family are all part of the client services role to support the clients.